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Customer Satisfaction Survey
We make every effort to solve your appliance problem with the highest possible service expertise and efficiency. Your satisfaction is of utmost importance to us. Please let us know how our service was on our last visit by filling out this short survey. Your feedback is greatly appreciated.
PLEASE NOTE: Upon completion of the survey, you will be taken to another page and will be required to click an additional submit button for site security purposes. If you fail to click the second submit button, your survey will not be processed. Thank You!
Basic Information
Your Name:
Your Name: :: Please provide us with your first and last name.
Date of Service:
Date of Service: :: Please provide us with the date of the service or repair you are rating.
Work Order Number:
Work Order Number: :: Please provide us with the work order number you are rating in this survey.
Questions
Was your call answered in a polite, friendly, and courteous manner?
5 - Completely Satisfied
4 - Mostly Satisfied
3 - Somewhat Satisfied
2 - Mostly Unsatisfied
1 - Completely Unsatisfied
Was your call answered in a polite, friendly, and courteous manner? :: Please select one.
Did our technician treat you and your property with respect?
5 - Completely Satisfied
4 - Mostly Satisfied
3 - Somewhat Satisfied
2 - Mostly Unsatisfied
1 - Completely Unsatisfied
Did our technician treat you and your property with respect? :: Please select one.
Was your appliance repaired to your satisfaction?
5 - Completely Satisfied
4 - Mostly Satisfied
3 - Somewhat Satisfied
2 - Mostly Unsatisfied
1 - Completely Unsatisfied
Was your appliance repaired to your satisfaction? :: Please select one.
How would you rate your overall experience with our company?
5 - Completely Satisfied
4 - Mostly Satisfied
3 - Somewhat Satisfied
2 - Mostly Unsatisfied
1 - Completely Unsatisfied
How would you rate your overall experience with our company? :: Please select one.
Would you use our company again and/or recommend us to a friend or neighbor?
5 - Completely Satisfied
4 - Mostly Satisfied
3 - Somewhat Satisfied
2 - Mostly Unsatisfied
1 - Completely Unsatisfied
Would you use our company again and/or recommend us to a friend or neighbor? :: Please Select one.
Based on your experience, what one area would you say cold be improved upon?
Based on your experience, what one area would you say cold be improved upon? :: Please provide us with information on how we can improve.
Please leave comments, positive or negative, that will help us improve.
Please leave comments, positive or negative, that will help us improve. :: Please provide us with comments.
May we post your comments on our testimonials page?
Yes
No
May we post your comments on our testimonials page? :: Please select one.
PLEASE NOTE:
You will now be taken to another page and will be required to click a second submit button for site security purposes. If you fail to click the second submit button, your survey will not be processed. Thank you for choosing Seasonal Comfort!
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